Yolobeam

Support

Get help with Yolobeam

One address for everything — support, billing, access requests, and privacy questions. Email support@yolobeam.com and a person will read it.

1.Contact us

Email support@yolobeam.com with any question about your account, billing, or the platform.

2.What to include

The more of this you send, the faster we can resolve the issue:

  • Your chapter or organization name.
  • The email address you sign in with.
  • What you were trying to do, and what happened instead.
  • The page address where it happened, and a screenshot if you have one.

Never send passwords. We will not ask for one, and we do not need it to investigate.

3.Sales and access requests

The same address handles new accounts, demos, and plan changes. See pricing for what each plan includes, then email us with your chapter size and the plan you have in mind.

4.Privacy and data requests

Requests to access, correct, export, or delete personal information go to the same address. Send them from the email address you use with us so we can verify the request. Our privacy policy sets out the full list of rights and how long we take to respond.